I had a highly positive experience with Disen Cai Real Estate Group, particularly with Josh Lee. From the outset, their team, including Disen and Tiffany, was welcoming and professional. Josh stood out for his patience, professionalism, and punctuality. Each time Josh showed us homes he was able to better understand our needs and manage our expectations realistically. His negotiation skills were impressive, meeting our expectations with the sellers. Tiffany, as our escrow manager, was instrumental in securing our home insurance and closing the deal. The team's process-oriented approach smoothly addressed all our concerns as buyers. I strongly recommend Josh Lee as a buyer agent.