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"Expert Network"
We had a 10/10 great experience working with Disen Cai and Tiffany Tisen on our investment property exchange and purchase. Disen has an expert network in RE tax, financing structure, and Bay Area real estate knowledge. Disen and his team guided us and seamlessly executed the sale and purchase of the properties. They kept us well informed through the entire process and meet all the urgent timelines throughout the winter holidays. No matter how complex your situation or how unique your search, Disen and his knowledgeable network will ensure you have a smooth and timely process.
SAMPSON G.
"Smooth Process"
We had such a great experience working with Lailah Morris and Disen Cai Real estate team. Our home buying situation was a bit tricky but they were able to help us find an off market property, the perfect solution to our situation. The process was incredibly smooth. Lailah held my hands and walked me through the entire process. She is very knowledgeable, honest, and communicative. After our offer was accepted, Tiffany came along to help us with the transaction process. Once again, very smooth. I would highly recommend them to others. I absolutely love Lailah, Tiffany and Disen. I would definitely go back to them.
PAULINE C.
"Active in the Community"
One of the best parts of working with Disen Cai is that their team works smoothly and well together so you feel like you can call anyone with a question and everyone will work to support you. We are happy customers and if we have future real estate transactions Disen Cai & team would be our first call.
RYAN L.
"Smooth, Stress-Free Purchase"
"We had an amazing experience with the Disen Cai team. Our buyer agent Wilson, was incredibly supportive throughout the entire home purchase, and the escrow team made everything smooth and stress-free. Rania, our escrow manager, was especially helpful! Always informative, always on top of deadlines, and quick to respond whenever we needed clarification. We truly appreciate their professionalism and care. Highly recommended!"
RAPHY C.
"Streamlined & Well-Organized"
"We had a fantastic experience working with Disen Cai’s entire team as our listing agent—especially Lailah, Nancy, Jenny, and Rania. What truly set them apart was their incredibly streamlined and well-organized process. As a household with very little free time, we were so impressed that at each step, we had a specific point of contact who was an expert in their role. Nancy helped with every detail—from choosing the color of door knobs to arranging quotes for garage doors. Lailah kept us updated with all the data on nearby sales and open house traffic. Jenny and Rania made it so easy to keep track of all the documents we needed to sign and complete. Their structured approach took all the guesswork out of the process and made everything so much smoother for us. Just as importantly, we always felt that our input was valued and appreciated. It wasn’t just an efficient system—it truly felt like we had a dedicated team supporting us every step of the way."
X LIN
"Trusted Selling Experts"
"They are a very professional team and provided us with a lot of help during the selling process. We are very grateful for their professionalism."
JANE L.
"Confident First-Time Buyers"
"As first-time homebuyers, my partner and I came into this process both excited and overwhelmed. Cathy made what could have been an intimidating experience feel manageable, clear, and even exciting. From the very beginning, she was incredibly responsive, meeting with us on short notice and taking the time to walk us through every step with patience and care. What impressed us most was her expertise and strategy in helping us secure our home. Despite competing offers, Cathy’s guidance and negotiation skills were instrumental in getting our offer accepted. We felt like we had a true advocate in our corner, and it gave us so much confidence during a process that’s brand new to us. Thanks to Cathy, we’re now proud homeowners, and we honestly could not have done it without her. If you’re looking for someone who is not only knowledgeable and professional, but also genuinely invested in her clients’ success, we can’t recommend Cathy enough. We are so grateful that she was part of our very first home-buying journey. Thank you Cathy!!!"
ANNA
"Clear Guidance, Strong Results"
"We recently worked with DCRG to sell our property in San Mateo and had a truly exceptional experience. Disen and his team were highly communicative and organized from start to finish, which made the entire process smooth and stress-free. Nancy did an outstanding job coordinating all aspects of the house prep—everything was handled with ease and required very little from us, which we greatly appreciated. Once we entered escrow, Rania ensured that everything progressed seamlessly behind the scenes. Any questions we had along the way were addressed promptly and professionally by the team. We were especially impressed with Disen’s expert advice throughout the process. He offered valuable insights while always allowing us the space to make final decisions with confidence. We're extremely happy with the outcome and would highly recommend DCRG to anyone looking to sell their home. "
JENNIFER K.
"Expertly Guided Sale"
"I had a truly wonderful experience working with the Disen Cai Real Estate Group to sell my home in San Mateo. From start to finish, they made the entire process smooth, stress-free, and straightforward. The team was professional, responsive, and always available to answer questions or provide guidance. I especially enjoyed working with Lailah Morris. She always had our best interests in mind and impressed me with her knowledge, direct approach, clear communication, and patience. I really appreciated that quality, it made me feel confident and supported throughout the process. Another thing I loved was how well-organized Nancy, Rania, and Jenny were. For each step of the sale, there was a dedicated person to handle that part of the process, which made everything feel seamless and easy. They took care of all the details, kept me updated, and consistently went above and beyond to ensure everything went smoothly. I’m so grateful for all their hard work and highly recommend the Disen Cai Real Estate Group to anyone looking to buy or sell a home. You’ll be in great hands!"
GILI S.
"Trusted Start-to-Finish Team"
"This team is wonderful to work with from our first impression with Wilson to having Disen and Lailah in our home for our introduction. It was a great fit personally and professionally. We had no idea when we would be selling/moving but it turned around fast. They referred us to an amazing Realtor in Carlsbad which helped us locate our new dream home. We then met Nancy, the project manager who was so amazing. She has a great eye and an amazing positive attitude. She has such an easy going positive attitude that makes you feel very confortable to work with. She does a lot and never complained once, she truly loves her outstanding work and job. Lailah is amazing as well as she is an excellent listener and communicator which helps this important process of selling/ purchasing that homeowners experience. Disen, he is the man! We truly enjoyed and felt honored to have had them represent us as our realtor team. Highly recommend if you are looking to buy or sell in Millbrae, Burlingame, Hillsborough or San Mateo."
DENISE R.
"Professional, Friendly, Effective"
"What a great team to work with! They were professional and friendly and very efficient! Thanks Team Disen!"
DENNIS H.
"Transparent, Organized, Supportive"
"We are so grateful to have worked with the Disen Cai Real Estate Group on the sale of our home at 821 Laurel. From start to finish, the entire team—Lailah, Nancy, Rania and everyone behind the scenes—made the process seamless, organized, and supportive. Selling a home can feel stressful, but they truly took that weight off our shoulders. Their knowledge of the market, attention to detail, and constant communication gave us full confidence that we were in the best hands. Beyond their professionalism, they were kind, thoughtful, and always went above and beyond to make us feel cared for as clients. We were pleased with the outcome and couldn’t have asked for a smoother experience. We would wholeheartedly recommend the Disen Cai Real Estate Group to anyone looking to buy or sell a home, you won’t find a more dedicated, professional, and genuine team."
JENN L.
"First-Time Buyer Confidence"
"We recently worked with Jenny on the purchase of our first home, and we couldn’t have asked for a better experience. As first-time home buyers, we had a lot of questions and uncertainties, but Jenny was always incredibly responsive, patient, and thorough in explaining every detail to us. She guided us through each step of the process with professionalism and care, making what could have been an overwhelming experience feel smooth and manageable. Jenny was very responsible and attentive, always making sure we understood our options and felt comfortable with every decision. Thanks to her expertise and dedication, we felt fully supported from start to finish. We are truly grateful for Jenny’s hard work and would highly recommend her to anyone, especially first-time buyers looking for a trustworthy and reliable agent."
GRACE
"Strategic, High-Integrity Leadership"
"Disen listed a house for me. He has a keen ability to observe and understand the situation of both the buyers and seller and turn them into advantage for his client. His astuteness combined with strong negotiation skill is a rare find. Equally important to me, I learned while working with him, he holds himself to high standards. I also appreciate that his teammate, Nancy, was always there for me to answer my questions, even in the middle of attending a concert. And Rania, lots of positive energy."
STACEY
"Persistence That Paid Off"
"We had a great experience working with Disen Cai and his super team, and we couldn’t be more grateful for their persistence and professionalism. Our home sale didn’t follow the easiest path — we initially had to take the house off the market due to some uncertainty and timing issues. But Disen and his team never gave up. They stayed in close contact, kept us updated on the market, and offered good advice. Thanks to their expertise, dedication and close contact with potential buyers, we found the right buyer and successfully sold our home off market. What stood out most was his friendly approach, constant communication throughout the process. Disen and every member on his team listened and provided every help we needed. Even when things felt not so smooth, we knew we were in good hands. Highly recommend Disen Cai to anyone looking for a smart, committed, and reliable real estate agent!"
JANEC L.
"Priority-Level Service"
"I had the absolute pleasure of working with Disen Cai and his incredible team to buy a home in San Mateo, and I couldn’t be happier with the entire experience. Disen is everything you could hope for in a real estate professional: knowledgeable, strategic, responsive and truly committed to his clients. From the start, I felt supported every step of the way. Vanessa, the showing specialist, was fantastic - always punctual, well-prepared, and incredibly helpful during each showing. She took the time to understand what I was looking for and made the process enjoyable and efficient. Once I found the home, Disen’s expertise really shined - he guided me through a competitive offer process, and helped ensure a quick and smooth closing. Behind the scenes, Rania, the escrow manager, was outstanding - organized, proactive and on top of every detail. The entire team operated like a well-oiled machine and I always felt like a top priority, and their professionalism and warmth turned what could have been a stressful process into an exciting and positive experience."
NATSUKO AK.
"Compassionate, Full-Service Support"
"Disen and his Group (Lailah, Nancy, Jenny, Tiffany & Raina came into our lives during a very vulnerable time, the unexpected loss of our brother. Their team approach & sensitivity made the process less painful. We are so grateful for the resources & support getting the home ready for sale. They provided resources for an estate sale, cleaning, staging, pool service. One stop shopping. Hand held is through the contracts. Great experience. The house sold quickly and we couldn't have been more happy with the service they provided. Highly recommend."
DONNA B.
"Above-and-Beyond Dedication"
"It has been an absolute pleasure working with Disen's team. As a returning client—we bought our home through Disen seven years ago—we can’t speak highly enough of their professionalism and dedication. The selling process was smooth and well-organized. At every stage, we had a dedicated point of contact who made sure all our questions and concerns were promptly addressed and taken care of. Nancy, Leilah, and Rania have truly been a joy to work with. They provided thoughtful guidance based on their market expertise, always ensuring we felt informed and confident—never rushed or pressured. What impressed us most is how willing they were to go above and beyond. Whether it was helping us find a new apartment or sourcing the best quote for home repairs, they were always eager to assist. We couldn’t be happier with our experience. Highly recommended!"
WENTAO W.
"Local Expertise You Trust"
"Working with Disen and his team was an absolute pleasure! Disen is highly passionate and experienced, with a deep understanding of the local market and area, which was invaluable in helping us find the right home. His team was equally professional and supportive, guiding us seamlessly through the entire home-buying process—from house searching to closing. Their dedication, responsiveness, and expertise made the experience smooth and stress-free. I highly recommend Disen and his team to anyone looking to buy a home!"
MINGHUI L.
"Seamless & Reliable Execution"
"I enlisted Disen Cai to help me sell my home. The team did a wonderful job explaining all the steps involved, kept me updated and had no problems doing all of this while I was out of the country. Two things in particular stand out for me: - The whole team work well together. The team moved seamlessly from one process to the next and everyone I had the pleasure of working with was professional and did their job well - Of course issues do come up, but the way the team was able to address each one diligently means that they made this process a bit less stressful than it would have been otherwise"
CECILIA K.
"From selling to buying—handled seamlessly"
"We had an excellent experience working with the Disen Cai Real Estate Group on two separate transactions in the same year. They first represented me as a seller for my previous home, then they were my buyer agent for my new home. I was very pleased with the outcome of both of these transactions. I especially want to highlight working with Lailah and Rania from this team. Both of them were incredibly knowledgeable, communicative, punctual, and went above and beyond to address our needs. We encountered some non-trivial challenges with our recent home purchase, and this team handled everything very smoothly by coordinating the work across all of the parties and keeping us in the loop every step of the way. It made the entire process much less stressful having them in our corner. I would highly recommend working with this team."
MICHAEL RAN C.
"Three transactions. One trusted team. Seamless every time."
"Disen has helped me with 3 transactions now. Most recently, his team (shout out to Nancy!) coordinated a pretty extensive cosmetic remodel before selling it for top dollar (shout out to Lailah!). It was a totally seamless experience for me, they took care of everything. I can't say enough good things about him and his team!"
MARK W.
"Seamless Burlingame Home Sale with Expert Strategy"
"The team made the selling experience seamless. Nancy worked tirelessly till 2am to ensure house staged impeccably. Disen and his insight of market ensured we positioned our house perfectly for our target. Post sale team assisted us with finishing all tasks prior to closing escrow. Highly recommend to use this team for your next house sale."
GRACE L.
"From preparation to 100+ showings-delievered from start to finish"
"Disen and his entire team delivered in every way!! Nancy did a great job getting all the prep work done to get the house ready to be listed The marketing drove an incredible amount of foot traffic over 100 house visits in less the 10 days. I am an out of state seller the team provided plenty of communication and kept me in the loop thru the whole process."
NILAY P.
"Expert guidance. Thoughtful execution. Exceptional experience."
"We had an outstanding experience working with DCRG. They truly went above and beyond in every aspect of the process. From day one, they took the time to understand our needs, preferences, and priorities, and consistently tailored their approach to make sure we felt comfortable and confident. They were incredibly thorough in explaining each step, answering all of our questions, and making what could have been a stressful process feel smooth and manageable. Their recommendations, whether it was pricing, timing, staging, or strategy, were spot on and clearly backed by deep expertise. Beyond their professionalism, they were simply a pleasure to work with. Responsive, thoughtful, and genuinely invested in our success, they made us feel supported every step of the way. We’re so grateful for their partnership and would absolutely work with them again."
ROBERT O.
"From Preparation to Closing — An Incredible Bay Area Home Sale Experience"
"I had the pleasure of working with Disen and his wonderful team on selling our Bay Area home! A special shoutout to Nancy for doing an incredible job coordinating the staging—everything looked amazing! Her communication throughout was clear and timely throughout the whole process. Thank you!"
SHIHLAN L.
"How This Burlingame Home Sold Off-Market in 2 Weeks — And Beat Expectations"
"We just sold our house in Burlingame with Disen and his team. They executed a masterclass in real estate for us: an off-market sale, in just two weeks, exceeding our price expectations. As a seller who tends to stress over details, I was initially skeptical. I worried a "big-name" agent might be too busy to take care of details and our specific needs. I was wrong. Disen didn't just meet his promises; he surpassed them while navigating a significant personal milestone (our sale coincided exactly with the birth of his first child). Despite the arrival of his newborn, Disen’s commitment never wavered. His responsiveness, daily updates, and "on-top-of-things" attitude remained flawless. It speaks volumes about his character and his team’s infrastructure that they could deliver a strong result during such a life-changing time without missing a single beat."
